Jason Bailis

Fractional/Portfolio Chief Operating Officer (COO)

Independent

Mar 2026 – Present(2 mos)

I work with a select portfolio of founder-led and PE-backed growth companies, helping them build the operational infrastructure required to scale. Typical engagements include: • Designing scalable operating models • Building global delivery infrastructure (local, offshore and agentic) • Creating management cadence and KPI frameworks • Technology rollout and adoption • Improving profitability through operational discipline • Supporting founders during rapid growth phases Engagements are typically part-time retainers, allowing companies to access senior operational leadership without the cost of a full-time COO.

Global Chief Operating Officer

OLIVER Agency · London Area, United Kingdom

Mar 2019 – Mar 2026(7 yrs 1 mo)

• Scaled company from 1,000 employees in the UK to 4,500 employees across 36 countries • Built operational infrastructure supporting $500M global business • Improved gross profit by over 10% ($50M) through operational discipline • Built 1,100-person offshore capability across four global locations • Led enterprise AI adoption program, nurturing 600+ employees to Gold certification

Global Chief Operating Officer

Ebiquity plc · London, United Kingdom

Dec 2017 – Mar 2019(1 yr 4 mos)

Short term assignment to transform global operations of this Media consulting company with full P&L accountability for all business activities across 6 practices, 12 offices and 600 employees resulting in evolved structure, accelerated growth and improved profits. ★ Accelerated growth by establishing revenue stretch targets, initiating an annual growth conference for 75 top client-facing managers, overhauling the new business incentive structure, introducing weekly guidance process and advanced pipeline analytics, re-aligning accountabilities around global practices and multi-practice client portfolios, publishing a personalized bonus calculator to tie employee performance to reward and adding weekly focus towards beating key competitors. ★ Streamlined operations and increased profitability by rolling out a global rate card and pricing tool, establishing a near-shore delivery center in Spain, driving inter-country process homogenization so work and people could be shared more easily, initiating client portfolio reviews and account health assessments to ensure the company focused on the right clients and was able to meet their unique needs and moving non-differentiated IT and operations services offshore to Vietnam and India. ★ Strengthened the company’s capabilities by systematically managing-out and replacing low performers and mismatched skill sets, streamlining and accelerating recruiting and onboarding processes, introducing a phase-gate development process to speed automation and filter investment and transformed IT into a technology enablement team.

Chief Integration and Optimization Officer, Publicis.Sapient

Publicis Groupe

Feb 2016 – Dec 2017(1 yr 11 mos)

Led numerous initiatives including the integration of Razorfish and Sapient Nitro across EMEA and integration and optimization of key departments and capabilities across Publicis.Sapient globally.

Chief Financial Officer, Publicis.Sapient, Hong Kong

Publicis Groupe · Hong Kong SAR

May 2017 – Sep 2017(5 mos)

Hong Kong-based assignment in conjunction with my role as Chief Integration and Optimization Officer of Publicis.Sapient, to work closely with DigitasLBi and SapientRazorfish management to improve their operating performance and restructure their Finance and Operations team.

Chief Operating Officer, DigitasLBi International

Publicis Groupe · London Area, United Kingdom

Jul 2016 – May 2017(11 mos)

London-based assignment which achieved a 17 point improvement in Operating Margin in 8 months delivering over $7M in incremental profit to the bottom line. In conjunction with my role as Chief Integration and Optimization Officer of Publicis.Sapient, I worked closely with one of our primary brands (DigitasLBi) to improve their operating performance in the UK and across their international markets. This included detailed financial and operational analysis to identify “profit leaks”, develop comprehensive corrective action plans (CAP), initiate client portfolio culling, rate card re-calibration, delivery / project management improvements and organizational restructuring and introduced more accurate workforce planning. Invented and rolled out several operational frameworks, which are still widely used.

Chief Operating Officer, Razorfish International

Publicis Groupe · UK, Germany, Italy, France, India, China, HK and Australia

Nov 2014 – Jan 2016(1 yr 3 mos)

Owned operating margin across eight (8) countries including P&L management, project delivery and workforce planning resulting in 15% YoY operating margin improvement and steady revenue growth, which delivered over $17M of incremental profits. ★ Led operations of 17 offices with full responsibility for bottom line performance. Managed the development of business strategies and operating plans, ensuring their alignment with short-term objectives and long-term goals. ★ Successfully integrated several acquired companies realizing significant revenue and margin growth. ★ Oversaw project and program delivery, workforce planning, project staffing, finance and operations maturity, several large global clients and established several offshore centers in APAC (India, China) and Latin America (Costa Rica, Columbia). ★ Increased flexible staffing options by initiating the use of offshore centers, Private Talent Clouds and Crowdsourcing. ★ Introduced the Model P&L, the Quarterly Market Assessment Index, an on-line Operations Toolkit, a Multi-National Program Playbook and a Global Delivery Center Catalog.

SVP, Razorfish Global Business Operations

Publicis Groupe

Oct 2011 – Oct 2014(3 yrs 1 mo)

Reporting directly to the Global CEO, integrated and evolved financial and business operations across 24 global offices. • Established and oversaw an Enterprise Tools Group to plug the gaps in Corporate IT services and established a cross-brand program infrastructures and a global Program Management Office (PMO). • Helped acquire and stand up new businesses and capabilities including the ability to service significantly more multi-national clients, stabilized and normalized emerging capabilities on a global scale, load balanced and outsourced commoditized capabilities and generally made it easier for our clients to do business with us. • Provided operations support for several national practices and corporate investment areas.

Group Program Director, Razorfish

Publicis Groupe

Jul 2007 – Sep 2011(4 yrs 3 mos)

Specialized in large, complex, multi-country programs with aggressive timelines and challenging clients. • Turned around a failing $90M program and enabled an innovative re-platformed and re-designed eCommerce site to go live on time for one of the world’s largest multi-level marketing companies and delivered an entirely new eCommerce site for one of America’s largest department store chains. • Pioneered the Standard 8 Dimensions of Program Management, which was widely adopted across the company and enabled Razorfish to service large multi-national clients by establishing their Program Management Center for Excellence.

Director of Business and Technical Operations

Intel Corporation

Jun 1999 – Jun 2007(8 yrs 1 mo)

Created new revenue streams productizing Intel’s award winning Host Media Processing technology (VoIP) towards a $200M+ flagship product and transitioned previously freely offered hardware drivers into an incremental revenue stream for the company. Saved business unit $7M through business and technical re-engineering efforts, establishing a centralized PMO and oversaw several business unit integrations. Received two Group Recognition Awards for innovative solutions including a mathematical revenue forecasting model and driving the reorganization of the business unit around the model and for designing a web-based Balanced Scorecard business intelligence system. Realigned project management across 19 cities around the world around a centralized Program Management Office (PMO). Rapidly formed teams and processes building a business and technical operations team for several $B business units each with several thousand employees and leading a formal Product Lifecycle (PLC) creation. Other accomplishments included serving as Technical Assistant to 5 GMs and 2 VPs.

Director of Product Line Management and System Architecture

Harris Corporation

Jan 1993 – May 1999(6 yrs 5 mos)

Created new revenue streams by establishing a new business unit that earned $17M of high margin revenue in first 18 months, extended the life of a large US Air Force conferencing solution towards $8M of incremental revenue, pioneered the company's VoIP program worth more than $10M of incremental revenue and successfully migrated customers from earlier generation lower margin platforms. Improved OpEx 10x by successfully optimizing production processes around high touch, low volume model. Received 8 patents for innovative solutions to telephony challenges while Chief Architect and Program Manager of next-generation Enhanced Services Platform and pioneered the (then radical) use of GUIs for rapid prototyping of new features and the use of commercial off the shelf (COTS) components for time-to-market / development cost advantages. Rapidly formed new teams and processes while PMing a new system to MCI/Turk Telecom in < 6 months via international cross-functional team and development of initial collateral, sales tools, worldwide sales training and vendor agreements.

Independent Contractor

Various Companies throughout the US

May 1986 – Jan 1993(6 yrs 9 mos)

Spent 8 years seeking diverse geographic, industry and corporate experiences performing hands-on software and system design and validation for such companies as 1. Honeywell (Commercial Avionics) 2. Siemens (Medical Electronics) 3. SBS Electronics (Military Flight Simulators) 4. GTE/Egypt Telecom (Tactical Military Telephone Switches) 5. Honeywell (Military Infrared Reconnaissance)