Scott S.
Fractional Chief of Staff & COO | Driving Growth & Efficiency in Tech, Media, & Consumer Products | Over $1B+ in EBITDA Created | AI Automations | Metrics Obsessed
About
🚀 Dynamic Fractional Chief of Staff and Operations Expert with a proven track record in driving transformative growth for Technology, Media, SaaS, and Consumer Products (CPG / FMCG). With 15+ years of experience, I leverage strategic planning, program management, and marketing expertise to enhance operational efficiency and profitability. My entrepreneurial spirit and always-deliver attitude drives empowers me to elevate organizations to new heights.
Key Career Achievements:
✅ Growth Strategies — Implemented sales ops and cold outreach processes at 2 early-stage startup media clients, going from $10k to $250k closed in 3 months and from $60k to $1MM closed in 9 months. Achieved 20x ROI on PR spend with first PR campaign for an early-stage start up. Developed an online community for a $100MM musical instrument company, resulting in a 10% revenue increase.
✅ Go-To-Market — Designed and led GTM strategy for high-growth B2B SaaS platform resulting in rapid re-launch of sales operation. Led cross-functional team of 7 employees and 3 vendors. Established operational cadence, work plan documentation, and KPIs.
✅ Operational Excellence — $1B+ in cumulative savings for clients through strategic operations and efficiency enhancements. Achieved 10%-30% short-term growth in EBITDA for various mid-market organizations by implementing data-driven methodologies
🔹 What others say:
"Scott is a one-of-a-kind type of talent and an even rarer breed of a person. I can virtually guarantee that anyone will absolutely love their time working with Scott."
— Ryan Hashemi, Founder @ Snowball
"Collaborating with Scott on our GTM strategy has been a game-changer, [with] his expertise in revenue operations and market positioning."
— Suresh Chappidi, CEO @ SC Codeworks
"Scott's analytical skills and ability to problem solve and drive solutions have been significant contributors to successes.... He is a great thought partner as well."
— Rory Welch, Supply Chain & Strategy Leader
"I was especially impressed by Scott’s relentless pursuit of a high-quality work product on behalf of our clients, while also sporting a fresh and uplifting attitude"
— John Huang, M&A & Corporate Development
"I have never worked with anyone who has quite as much zeal (and talent) as Scott. Scott dives into his work with all of his heart and soul, no matter the task."
— Joey Rippole, Executive Strategy Director
📩 Let’s Connect!
I invite fellow professionals and organizations to connect with me to explore working together.
Experience
Interim COO
Mad Realities
Jul 2025 – Present(10 mos)
Chief of Staff
Mad Realities
Oct 2024 – Jul 2025(10 mos)
Chief of Staff
ExpressionMed
Jun 2025 – Present(11 mos)
Chief of Staff
SC Codeworks
Aug 2024 – Present(1 yr 9 mos)
Fractional Chief of Staff / Fractional COO
Self-employed
Oct 2019 – Present(6 yrs 7 mos)
🚀 Driving EBITDA growth and NPS enhancement ✅ Establishing, optimizing, and scaling bizops Selected achievements: • Growth Strategies — Implemented new sales and outreach operation at early-stage SaaS startup client, resulting in 10x quarter-over-quarter sales growth within the first 3 months. Achieved 20x ROI on PR spend with first PR campaign for an early-stage start up. • Go-To-Market — Designed and led GTM strategy for high-growth B2B SaaS platform resulting in rapid re-launch of sales operation. Led cross-functional team of 7 employees and 3 vendors. Established operational cadence, work plan documentation, and KPIs. • Office Automation — Streamlined and automated A/R, A/P, and customer service functions for high-end niche interiors company resulting in office staff being able to take vacations for the first time in 10 years. Led hiring effort to deploy lower-cost VAs and local support staff to handle selected client touch points.
Contract COO
Hashemi Studios
Dec 2023 – May 2024(6 mos)
Engaged as a Contract COO, focusing on building out sales operation as well as streamlining operations for enhanced efficiency and project delivery within a creative environment.
Fractional COO
Kanaby Hill LLC
Nov 2023 – Jan 2024(3 mos)
Tasked with preliminary commercialization and supporting launch activities around a (confidential) CPG product line.
Real Estate Investor
Starrett Capital LLC
Apr 2019 – Jan 2023(3 yrs 10 mos)
Achieved 35% IRR to date on capital deployed in portfolio of single family and small multi family residential properties • All investments to-date have fully paid back the initial capital, while continuing to generate ongoing cashflow • Manage team (from remote, less than 4 hours per week) including project manager, general contractors, property managers, real estate agent
Music Consultant to Hulu, HBO, NBC, Fox, VH1, and Lifetime
Self-employed · Los Angeles, California, United States
Aug 2009 – Sep 2020(11 yrs 2 mos)
Consulted and produced music for television, including scores for Hulu, HBO, NBC, Fox, VH1, and Lifetime scripted series (10 seasons, 129 episodes), and is the recipient of 3 ASCAP “Top Television Composer” awards. Managed team of 4-6 audio engineers, orchestrators, and studio assistants.
Senior Business Consultant
Self-employed · New York, New York, United States
2008 – 2020(12 yrs)
📈 Helped clients save a cumulative $1 billion and grow revenue typically at a higher rate than projected growth in their end-markets, with EBITDA growth at clients ranging from 10% to 30%. Primarily working with ex-McKinsey partners. Selected client experience: • Sleep Number ($1B Consumer Durables Manufacturer and Retailer) — Led client team designing home delivery (and home assembly) logistics vision and specified an implementation path for client execution, resulting in a 15% reduction in logistics cost and a 30% reduction in order-to- delivery time • $100MM Musical Instrument Manufacturer and Distributor (Steinway) — Conceived, pitched, designed and led early implementation online community of band teachers, resulting in 10% increased revenue. Led cross-functional team including user onboarding, community management, education experts, design resources, and marketing. • Fortune 100 Global Consumer Packaged Goods Company / FMCG (Colgate-Palmolive) — Led cross- functional regional sourcing team to diagnose and validate opportunity to consolidate 14 facilities into 3, resulting in $30MM annual savings (via $50MM in capital and one-time costs) and in positioning for global launch of new brand, taking majority share from the competitor • Major European Bank (HypoVereinsbank) — Performed financial analysis to create business case for automating selected back-office operations (reduction of about 15 employees) resulting in a $2MM annual savings, while lowering the bank’s exposure to operational risk • Fortune 500 Financial Services Company (GMAC-RFC) — Led 11-person interdisciplinary team in the development and implementation of a new, single process to centralize underwriting operations, resulting in $4MM annual saving and same day processing (down from 10-day turn time) Other notable clients: Campbell Soup Company, Godiva, Fresh Express, Doane Pet Food, Motorola, MeadWestvaco
CEO & Founder
Cervantes Mobile · Los Angeles, California, United States
Feb 2010 – May 2018(8 yrs 4 mos)
Led start-up team through product development process and early commercialization of Jorno, the folding bluetooth keyboard that fits in your pocket. Sold $100k of pre-orders in 30 days on Kickstarter. "Top 2%" revenue award on Shopify platform. Awarded 3 patents for this product. Won Consumer Electronics Show Design & Engineering Award. Featured in the New York Times and on CBS This Morning.
Education
Stanford University
Bachelor of Science - BS, Industrial Engineering
Fulbright Scholar
Rome, Italy
The Juilliard School
Master of Music, Music Composition
Macdowell Fellowship
Fellowship
Expertise
Specialties
