Kim Mack PHR SHRM-CP

Fractional CHRO & Founder | Life Sciences | Saas | PE-Backed Startups | HR Ops, Compliance, Strategy

HR-Reinforced

Feb 2025 – Present(1 yr 3 mos)

Helping startups in life sciences, Saas, and PE-backed organizations thrive through customized, strategic HR support, from new hire onboarding to full-scale workforce planning. Whether navigating a product launch, rapid growth, or operational transformation, we're here to reinforce your people strategy. Regular contributor to HR industry publications, including HR.com Magazine, sharing thought leadership on HR compliance, fractional strategy, and the evolving world of work.

Advisory Board Member

CallBotics.AI

Aug 2025 – Present(9 mos)

Excited to join the Advisory Board of Callbotics, a pioneering AI voice platform reshaping business communication. I'm honored to bring my HR and people strategy expertise to support their growth—helping shape talent planning, organizational structure, and culture as they scale.

Sr Director HR Ops & Process Excellence | Biopharma | Global | HR Compliance, Strategy, Tech, Ops

Menarini Stemline · United States

May 2024 – Feb 2025(10 mos)

•Spearheaded the adoption of a “Trust” benefits solution designed for life sciences companies, unlocking premium level coverage while reducing overall costs – achieving $800,000 in first-year savings and strengthening the organization’s total rewards strategy. • Managed a $2M HR budget, optimizing resource allocation to enhance workforce productivity and reduce unnecessary expenditures. • Spearheaded a cross-functional initiative to align U.S. HR operations and total rewards programs with European compliance standards, ensuring seamless global integration. • Led a company-wide initiative that reduced pay disparities by 27%, enhancing internal equity and positioning the organization as an employer of choice through fair, competitive, and transparent compensation practices. • Improved employee experience and onboarding by integrating automation tools, cutting onboarding time by 30%.

Senior Director Human Resources Operations US

Menarini Stemline · New York, New York, United States

May 2022 – May 2024(2 yrs 1 mo)

• Directed a 250% global workforce expansion post-product launch, implementing scalable hiring strategies to meet highgrowth demands. • Developed and enforced HR policies and governance structures, ensuring compliance with labor laws while fostering an inclusive workplace. • Collaborated with the Talent Acquisition team to design a new hire retention strategy, reducing first-year attrition by 20% through structured onboarding and mentorship programs. • Partnered with senior leadership to align HR strategy with business objectives, driving measurable improvements in employee engagement.

Human Resources Consultant

Menarini Stemline

Apr 2021 – May 2022(1 yr 2 mos)

• Analyzed and restructured HR workflows, eliminating inefficiencies and reducing HR administrative costs by 35%. • Developed HR analytics dashboards, which enabled data-driven decision-making, enhanced workforce planning accuracy, and provided the Board of Directors with real-time organizational insights. • Provided strategic guidance on benefits and compensation programs, ensuring competitive positioning and cost-effective solutions. • Scaled talent acquisition operations, successfully onboarding 316 employees in preparation for FDA approval.

Sr Human Resources Advisor

The O'Connor Group · King of Prussia, PA

Mar 2019 – Apr 2021(2 yrs 2 mos)

• Advised biotech and property management firm on HR process enhancements, increasing operational efficiency by 30%. • Conducted HR compliance audits, identifying and correcting gaps to achieve 100% compliance with state and federal regulations. • Designed leadership development programs that increased internal promotion rates by 20%. • Led vendor contract negotiations, cutting consultant expenses by 35% while maintaining service quality. • Led compensation and benefits integration for two acquisitions, aligning salary bands, job titles, and benefits within 60 days; reduced overlapping vendor costs by 15% and ensured 100% retention of key employees post-close.

Director Total Rewards & HRIS

Synergy Pharmaceuticals Inc. · Chesterbrook PA

May 2018 – Mar 2019(11 mos)

• Overhauled job architecture and salary banding, reducing internal pay discrepancies by 15% and improving role clarity. • Led a company-wide HRIS implementation, improving data integrity and boosting efficiency by 100%. • Negotiated benefits contracts that lowered employer healthcare costs by 51%, while maintaining employee satisfaction. • Established performance evaluation systems, achieving a consistent 95% completion rate across the organization.

Human Resources Consultant

Synergy Pharmaceuticals Inc.

May 2017 – May 2018(1 yr 1 mo)

• Spearheaded HR functions for pharmaceutical company with one FDA approved drug, driving critical organizational growth of over 70%. • Successfully implemented Successfactors HRIS platform ahead of schedule, saving $50,000 in consultant fees. • Orchestrated conversion of 383 sales consultants to FTEs after VP of HR sudden departure, and provided coaching to sales leaders for organizational success.

DIRECTOR OF HUMAN RESOURCES

Brinker Capital · Berwyn, PA

May 2001 – Jan 2017(15 yrs 9 mos)

During tenure with Brinker Capital, I held several roles during 15+ years with the organization.