FractionalCXO
Noreen Hansen

Noreen Hansen

Fractional CTO

CIO | CTO | Enterprise Technology & Strategy Leader | Fortune 500 Board & C-Suite Trusted Advisor | Driving $1.2B+ in Growth & Savings

United States

About

As a global CIO/CTO and enterprise technology executive, I partner with boards, CEOs, and leadership teams to turn technology into a driver of measurable business growth. Over a 25+ year career, I’ve delivered $1.2B+ in cost savings and revenue impact while guiding organizations through digital transformation, mergers, and large-scale IT modernization.

I’ve led global P&L ownership, M&A integrations, and enterprise transformations across healthcare, financial services, manufacturing, technology services, and Federal Agencies and the public sector. My experience includes building high-performing organizations (scaling delivery teams from under 100 to 700+), securing multimillion-dollar contracts, and establishing global practices that consistently deliver growth and value.

Recognized by Gartner, IDC, and top global alliances (AWS, Microsoft, IBM, RedHat), I’m trusted by boards and C-suites to align IT strategy with enterprise strategy — ensuring technology not only enables operations, but also drives competitive advantage.

🔹 Core Strengths: Board & C-Suite Advisory | Enterprise IT Strategy | Global P&L Leadership | Hybrid Cloud & AI Adoption | Cybersecurity & Risk | Digital Transformation | M&A Integration | Alliance & Vendor Strategy

I thrive on transforming underperforming operations into strategic engines of growth — building resilient organizations, unlocking new revenue streams, and positioning enterprises for long-term success in competitive markets.

Experience

B

Fractional CIO/CTO / Strategic Advisor

BizLogic LLC · United States

Aug 2024 – Present(1 yr 9 mos)

• Advise boards and CEOs as a fractional CIO/CTO, aligning IT strategy with business objectives to accelerate growth and market value. • Lead enterprise-wide modernization initiatives in cloud, AI, and cybersecurity, achieving measurable gains in efficiency, compliance, and scalability. • Coach C-level leaders on transformation, succession, and authentic leadership — strengthening executive pipelines and organizational resilience.

NTT DATA Services

SVP Hybrid Cloud & Infrastructure Services - Cyber, Mainframe Modernization & Managed Services

NTT DATA Services · Americas

Sep 2022 – Oct 2024(2 yrs 2 mos)

• Scaled a delivery team from ~70 to 700+ resources globally, driving six consecutive quarters of double-digit revenue growth. • Directed $175M global P&L for Hybrid Cloud, Mainframe Modernization, and Cybersecurity services. • Achieved 74% cost reduction for enterprise clients through an AI-powered FinOps solution. • Strengthened alliances with AWS, Microsoft, IBM, and RedHat, increasing new contracts 28% YoY. • Named Top Executive in North America (FY24); selected for INSEAD Global Leadership Program.

I

Partner, Hybrid Cloud Transformation (Public Sector, Healthcare & Life Sciences)

IBM · Florida, United States

Dec 2020 – Aug 2022(1 yr 9 mos)

• Built and led IBM’s Public Market Hybrid Cloud Advisory team, guiding C-level leaders in Healthcare, Life Sciences, and SLED. • Secured a $35M multi-year contract by developing transformation roadmaps in partnership with executive clients. • Served on the Global Cloud Strategy Team, shaping frameworks adopted across multiple regions. • Expanded pipeline by 25% through advisory-led selling and executive positioning.

M

Managing Partner

Meddelse LLC · Sarasota, Florida, United States

Dec 2019 – Aug 2022(2 yrs 9 mos)

• Provided personalized coaching and advisory services to clients seeking guidance from a seasoned IT executive, focusing on career transition, mindset, values, and skills enhancement. • Developed innovative strategies for career growth, executive communication, and technical skills expansion, resulting in successful career transitions and value realization for clients. • Conducted workshops on authentic presence, first 100-day planning, risk mitigation, and operating model, while guiding clients towards achieving their career goals with ethical leadership.

Accenture

Managing Director, Cloud Advisory Executive

Accenture · Atlanta, Georgia, United States

Oct 2015 – Dec 2019(4 yrs 3 mos)

• Led North America Hybrid Cloud Strategy and Value Realization practice, achieving 20–30% YoY growth. • Redefined Accenture’s “Journey to Cloud” methodology, reducing strategy-to-execution cycles from 12 months to 6–12 weeks, accelerating client adoption. • Directed enterprise-scale transformations in pharma, healthcare, and life sciences — delivering measurable cost savings and faster time-to-market. • Trained and scaled global advisory teams, embedding a consistent methodology across regions.

Gartner

VP Infrastructure & Operations,

Gartner · Enterprise IT Leaders, North America

Mar 2010 – Oct 2015(5 yrs 8 mos)

• Scaled Gartner’s Enterprise IT Leaders I&O practice from $1M → $15M globally, advising CIOs and CTOs on IT cost optimization and modernization. • Delivered $350M+ in infrastructure savings per client, while enabling digital innovation and agility. • Recognized as a global thought leader in Infrastructure & Operations, shaping Gartner’s executive advisory services.

B

Founder | Advisor | Fractional CTO

BizLogic, Inc. · Altanta, GA

Feb 2007 – Mar 2010(3 yrs 2 mos)

• Served as interim technology transformation leader for Fortune 500 and high-growth enterprises, reporting directly to the CTO and board. • Designed and executed a Shared Services IT organization for Kaiser Healthcare, consolidating common IT services across seven business divisions and delivering $100M+ in cost savings. • Developed IT service management (ITSM) frameworks, improving efficiency, reducing incident resolution times, and strengthening governance. • Advised startups and growth companies through ATDC, shaping go-to-market strategies and scaling technical delivery capabilities.

HP

North America Corporate Client Manager & Client CTO

HP · NA - primarily NYC and Atlanta

Nov 2003 – Feb 2007(3 yrs 4 mos)

• Directed NA P&L for Citigroup, HP’s largest North American financial services account, delivering $220M+ in annual direct revenue. • Transformed an underperforming sales team into a strategic C-suite advisory group, securing deeper penetration across Citigroup and increasing market share. • Negotiated strategic global pricing agreements, repositioning HP as Citigroup’s preferred partner and creating a scalable model adopted company-wide. • Secured industry-first technology partnerships (Citigroup + RedHat) and led enterprise-wide modernization, including dual storage adoption.

HP

Worldwide Executive Program Manager, Sales & Operations

HP · Global

May 2001 – Nov 2003(2 yrs 7 mos)

• Led global consolidation of 800+ solution centers into 35 standardized centers, achieving $326M+ in hard-dollar savings. • Implemented a “follow-the-sun” shared services model for sales engineering, reducing costs by 80% while increasing responsiveness. • Established governance for HP’s $500M+ global loaner equipment program, recovering 85% of unidentified assets and mitigating financial risk. • Reduced deal closure times from months to days, accelerating revenue capture and lowering cost of sales across regions.

V

Earlier Career (Accounting & Finance)

Various · United States

1990 – 2001(11 yrs)

• Plant Controller, Fiesta Canning – Implemented new general ledger system during Chapter 11 restructuring, ensuring compliance and financial recovery. • Sr. Financial Manager | Operations and Contract Executive – Program Manager responsible for all aspects of joint development partnerships and execution of a $25M+ IT Budget integral to the launch of the GM Credit Card portfolio/ Led the successful execution of 7 additional acquisitions. • Senior Accountant, Household Credit Services – Resolved a year-long reconciliation backlog in three months; • Assistant Controller, J.M. Smucker – Modernized payables, time & attendance, and payroll systems, improving financial controls and operational efficiency.

Education

Kennesaw State University

Kennesaw State University

Graduate Certificate, Entrepreneurial and Small Business Operations / Entrepreneurship

2008

Golden Gate University

Golden Gate University

Bachelor of Science (BS), Accounting

Expertise

Specialties

Enterprise SoftwareExecutive LeadershipEnterprise IT StrategyProfessional ServicesFinancial ServicesFederal AgenciesHealthcareManufacturingLife Science IndustryConsumer GoodsEnterprise ArchitectureCyber Risk ManagementHybrid CloudChange LeadershipM&A IntegrationGlobal P&L ManagementDigital TransformationTechnical LeadershipInformation TechnologyResource AllocationManaged ServicesCIO/CTO LeadershipP&L Management and Financial PerformanceInfrastructure Transformation | ModernizationMainframe ModernizationIT Governance (ITIL & COBIT)Digital Enablement & Transformation Global Project & Program ManagementVendor & Contract Lifecycle ManagementStrategic Partnerships & AlliancesConsumer & Commercial BankingState and Local GovernmentSkilled CommunicatorStrategyCost Optimization & Value PlanningMargin Growth & Revenue ExpansionBusiness Growth and Value RealizationBusiness Continuity Management (BCM) & Disaster RecoveryDevOps and Agile MethodologiesAI & Automation StrategyBoard and C Suite AdvisoryIT Service ManagementIT StrategyIT Infrastructure ManagementGlobal ManagementGlobal StrategySales ManagementSales ProcessCost OptimisationSales OperationsManagement ConsultingProcess ConsultingChange InitiativesIT OutsourcingIT Financial ManagementVirtualizationCost PlanningInfrastructure PlanningOperations ManagementAgile Project ManagementProgram ManagementPMOProject Portfolio ManagementGlobal DeliveryBusiness ProcessCloud ComputingSystem DeploymentP&L responsibilityOutsourcingSelling SkillsIntegrationDesktop ComputersInfrastructure

Past companies

BizLogic LLCNTT DATA ServicesIBMMeddelse LLCAccenture

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