Heidi Scott PhD

Dr. Heidi Scott, Fractional CLO

Learning Pursuits Consulting

2007 – Present(19 yrs 4 mos)

I support leaders and assist organizations in clarifying and making their desired culture and goals reality, and drive strategic learning roadmaps. HOW: • Enhance performance of leaders and organizations by developing customized, performance-improvement strategies. • Improve organization and leader awareness through assessments, debriefing, coaching and subsequent related training. •Increase leader business results through coaching. •Serve as the Learning Solutions Architect •Provide expertise and coaching in Instructional Systems Design •Leverage tech & AI with hybrid and E-learning •Coaching leaders •Conference and even speaker

Vice President of Learning and Development

Salary.com

Sep 2022 – Jul 2024(1 yr 11 mos)

Salary.com provides the latest research, expert advice, and compensation best practices to employers to help them integrate compensation data and technology solutions and get compensation "right." And help employees know their worth and plan next career moves with easy-to-use tools. I leverage OD and L&D best practices to drive Salary.com towards visionary business goals. Designing learning programs for employees as well as training around new products and services for constituents is my focus, while developing L&D processes and a best-in-class team. Innovation and collaboration across matrix teams fuels high energy each day!

Chief Learning Officer

HR.com

Jan 2019 – Aug 2022(3 yrs 8 mos)

During my role, I was tasked with developing quality learning solutions through implementation of an agile and continuous improvement approach, with a talented, global L&D team I built from scratch. I was instrumental in addressing a variety of business needs by spearheading cross-functional teams. I identified performance gaps and implemented creative solutions through collaboration with senior leaders; I served as an internal consultant and coach in this manner. A small selection of my achievements includes: • Met skill development needs of HR professionals by establishing a talented L&D team from scratch, achieving high retention rates, and designing top-quality courses: DEIB-focused programs, on-boarding, talent development and management, performance management, change management, and all functional areas of HR. • Improved and maintained the value of our learning products through integration of new technology into our course design and development. Leveraged technology to drive efficiency and effectiveness. * Served a global membership of over 2M HR professionals by creating scalable learning and talent tools designed for international application. • Published several articles in the Learning and Development space, as well as myriad speaking engagements. • Enhanced learning efficiency and reduced learning costs by managing LMS search and implementation process (twice). • Regularly facilitated three executive advisory boards, including Coaching & Mentoring, HR Skills & Education; Learning Solutions & Platforms (where each results in State of the Industry Research).

Dr. Heidi Scott

Gonzaga University

Sep 2008 – Aug 2021(13 yrs)

Adjunct professor in the School of Professional Studies, Masters of Leadership Program (Org Development, Change Management, Leadership Theory, Training and Consulting, Public Speaking).

Superintendent

The Connecting Link · Post Falls, ID

Jan 2017 – Dec 2018(2 yrs)

In this role as a Superintendent, I made informed decisions about learning products by conducting ongoing research data analysis. The values I drove during this role were: • Delivered courses to individuals and groups by developing innovative, custom solutions with varied business partners (universities and credentialing bodies). • Developed new university partners and successfully negotiated agreements for graduate-level credits to be granted for our courses.

Learning & Development Strategist

RELATIONAL DISCIPLESHIP NETWORK INC · Post Falls, ID

2017 – 2018(1 yr)

This role allowed me to design end-to-end global solutions for reaching, engaging, developing, and transforming leaders in both in-person and online learning by providing learning architecture. A small selection of my achievements includes: • Maximized efficiencies and drove profitability through implementation of a learning management system and new technologies into the flow of work. • Assisted ministry leaders across the globe in driving change within their teams, cultures, and organizations through development of interactive, e-learning experiences and learning paths. • Achieved business goals by driving continual improvement of systems and processes.

Senior Learning Strategist & Project Manager at PG&E

Mosaic · San Ramon, California

Jun 2015 – Jan 2017(1 yr 8 mos)

In this role, I liaised effectively with executive key sponsors and stakeholders of each project from a variety of lines of business. The values I drove during this role were: • Collaborated with stakeholders in a highly regulated utility environment with federal oversight, aligning training initiatives to compliance requirements — experience that parallels GovCon learning and development demands. • Recognized by the senior management for delivering exceptional results and given the responsibility to manage the largest budget and high-profile projects. • Spearheaded a team who won the highest award for innovation in the design and resulting course/product. • Steered the development of both web-based/virtual training and instructor-led training. • Leveraged expertise in providing project plans and managing $2.2M budget in the first half of 2016 for multiple projects.

Chief Learning Officer

Embassy Management, LLC · CA, ID, NV, PA, WA, WI

Oct 2011 – Apr 2015(3 yrs 7 mos)

This role allowed me to integrate technology consistently through development of a team of instructional designers who effectively leveraged video, e-learning, and the LMS. The values I drove during this role were: • Led successful team of learning professionals (instructional designers and trainers) across the nation in 5 different states. • Increased retention by developing and delivering leadership development program for the executive and management teams, as well as frontline supervisors. Featured speaker and facilitator of annual company business retreat sessions. • Succeeded in increasing profitability through improvement in staff training content and delivery. • Drove business growth and results through on-going development of leaders across the companies of Embassy Management - in both face-to-face and virtual training events.

Curriculum Development Manager & Coach

Building Champions

May 2004 – Nov 2007(3 yrs 7 mos)

• Designed business coaching curriculum and tools, resulting in new Building Champions’-trained coaches effectively working with clients. • Provided ongoing, general supervision of various project teams and initiatives. • Developed and delivered a year-long business training program for business coaching leader certification, resulting in Building Champions’ growth in number of new internal coaches across the nation. • Designed on-going business coach development training program, resulting in 17 Building Champions’ full-time external coaches and 53 Building Champions’-trained, internal coaches receiving advancement in the skills and art of coaching; career pathing established for coaches. • Developed, designed, and facilitated business coach education and leadership development 12- month certification program, resulting in company revenue and growth through the initiative. • Delivered innovative virtual and face-to-face training through my instructional design work and curriculum development, leading to a solid client following for the company. • Provided bi-weekly, one-on-one business and personal coaching via phone to clients, resulting in improved client productivity, customer service, and profitability. • Facilitated the design of client Action Plans during regular coaching sessions with the use of directive and non-directive coaching styles, resulting in a high level of client engagement and business growth in coaching process.

Principal/Assistant Head of School for IDVA

K12

2002 – 2004(2 yrs)

• Conducted staff training needs assessments and gap analysis, leading to effectively designed training to meet identified faculty needs. • Utilized instructional design strategies for adult learners, resulting in clearly defined learning objectives being met through monthly (face-to-face as well as virtual) training I delivered. • Facilitated on-going staff development events through an experiential learning format, resulting in participants’ increase of knowledge, skill, and abilities in school’s stated training topic areas. • Conducted “train the trainer” sessions in equipping faculty to be able to promote and market the school’s educational programs to the public. • Hired, supervised, and evaluated teachers in the Idaho Virtual Academy, resulting in individual teachers growing in skills as virtual teachers; oversaw candidate experience, career pathing, talent development and performance management. • Provided oversight of state and private grants. • Provided fiscal oversight of programs. • Implemented systems for online school data collection, leading to school’s state standards being met; flourished in often ambiguous, fast-paced work culture. • Generated and maintained accurate data inside of proprietary software to create class placements of students, resulting in 1800 students being placed in ability and geographical class assignments. • Represented the school in communication, involvement, and as a spokesperson with local, state, and federal business groups. • Evaluated other public, virtual, charter schools in K12’s system, leading to compliance of local, state, national, and company standards, regulations, and guidelines being met across the nation. • Provided administration leadership in K12 Inc.’s for-profit business in managing a non-profit, public school. • Resolved faculty and students complaints initiated in the state. • Participated in numerous corporate (K12 Inc.) and school (IDVA) committees.